{"id":24383,"date":"2024-06-20T12:22:09","date_gmt":"2024-06-20T12:22:09","guid":{"rendered":"https:\/\/prochaska.eu\/?page_id=24383"},"modified":"2024-06-20T12:42:45","modified_gmt":"2024-06-20T12:42:45","slug":"guarantee","status":"publish","type":"page","link":"https:\/\/prochaska.eu\/en\/guarantee\/","title":{"rendered":"GUARANTEE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24383\" class=\"elementor elementor-24383\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae9dd1c e-flex e-con-boxed e-con e-parent\" data-id=\"ae9dd1c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee47927 elementor-widget elementor-widget-heading\" data-id=\"ee47927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">GUARANTEE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0125eb elementor-widget elementor-widget-text-editor\" data-id=\"a0125eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"hero content-page\"><div class=\"hero-inner\"><div id=\"hero-carousel\" class=\"carousel slide\" data-ride=\"carousel\"><div class=\"carousel-inner\" role=\"listbox\"><div class=\"item active\"><div class=\"hero-content\"><p class=\"hero-content-sub-title\"><span>The Prochaska team is at your side!<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff3257a e-flex e-con-boxed e-con e-parent\" data-id=\"ff3257a\" data-element_type=\"container\" data-e-type=\"container\" id=\"mvv_tab\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e623d4 elementor-widget elementor-widget-heading\" data-id=\"8e623d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">HIGHEST QUALITY GUARANTEED\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5a0a4f elementor-widget elementor-widget-text-editor\" data-id=\"b5a0a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><section><div class=\"container content-text background-white center\"><div class=\"row\"><div class=\"col-xs-12 col-sm-12 col-md-10 col-md-offset-1 col-lg-10 col-lg-offset-1 col\"><div class=\"column-content\"><div class=\"rte-text\"><p><span>Our devices impress with innovative technology at the highest level. This is why they are particularly durable and almost maintenance-free.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81fdc88 e-flex e-con-boxed e-con e-parent\" data-id=\"81fdc88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e613bd e-con-full e-flex e-con e-child\" data-id=\"5e613bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8918563 elementor-widget elementor-widget-heading\" data-id=\"8918563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Trust the manufacturer's warranty\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e24c4f elementor-widget elementor-widget-text-editor\" data-id=\"3e24c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div class=\"pt-0.5 juice:pt-0\"><div class=\"gizmo-bot-avatar flex h-6 w-6 items-center justify-center overflow-hidden rounded-full juice:h-8 juice:w-8\"><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><p><span>Most of our products come with a 2-year manufacturer&#8217;s guarantee (excluding wearing parts and individual exceptions for commercial use). The exact guarantee period can be found in the product details or you can find out from our customer service. Prochaska does not provide any further guarantee beyond the manufacturer&#8217;s guarantee.<\/span><\/p><p><span>No guarantee for used devices, but 12 months warranty.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ade911 e-con-full e-flex e-con e-child\" data-id=\"3ade911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fd79c3 elementor-widget elementor-widget-image\" data-id=\"1fd79c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"582\" src=\"https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle-1024x745.jpeg\" class=\"attachment-large size-large wp-image-24386\" alt=\"\" srcset=\"https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle-1024x745.jpeg 1024w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle-300x218.jpeg 300w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle-768x559.jpeg 768w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle-600x436.jpeg 600w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/Garantie_alle.jpeg 1056w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9826dc3 e-flex e-con-boxed e-con e-parent\" data-id=\"9826dc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b169da e-con-full e-flex e-con e-child\" data-id=\"8b169da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72d8cbf elementor-widget elementor-widget-image\" data-id=\"72d8cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-1024x512.jpeg\" class=\"attachment-large size-large wp-image-23617\" alt=\"\" srcset=\"https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-1024x512.jpeg 1024w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-300x150.jpeg 300w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-768x384.jpeg 768w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-1536x768.jpeg 1536w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-2048x1024.jpeg 2048w, https:\/\/prochaska.eu\/wp-content\/uploads\/2024\/06\/headerbild_kioti-600x300.jpeg 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4763785 e-con-full e-flex e-con e-child\" data-id=\"4763785\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b76a10 elementor-widget elementor-widget-heading\" data-id=\"5b76a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Warranty processing &amp; workshop\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07c3b23 elementor-widget elementor-widget-text-editor\" data-id=\"07c3b23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div class=\"pt-0.5 juice:pt-0\"><div class=\"gizmo-bot-avatar flex h-6 w-6 items-center justify-center overflow-hidden rounded-full juice:h-8 juice:w-8\"><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\"><p>Our team in the Vienna 21 showroom will be happy to take care of your warranty issue and the specialist mechanics will get the device back in shape quickly. Most spare parts are in stock and are installed immediately. This means the device will be ready for use again in no time.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b01a114 elementor-widget elementor-widget-heading\" data-id=\"b01a114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Download warranty claim form\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee9ca87 elementor-align-left elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"ee9ca87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2024\/06\/Garantieantrag-Deutsch-1.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Warranty Application German<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdc2329 e-flex e-con-boxed e-con e-parent\" data-id=\"cdc2329\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9f395 elementor-widget elementor-widget-heading\" data-id=\"8f9f395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SERVICE PARTNER\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57c6622 elementor-widget elementor-widget-text-editor\" data-id=\"57c6622\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"rte-text\"><p><span>Our service partners are also happy to help you with your warranty concerns. Use our dealer search to find a workshop near you.<\/span><\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc7662a elementor-align-center elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"dc7662a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/dealers\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SEARCH A MERCHANT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a4779e e-flex e-con-boxed e-con e-parent\" data-id=\"9a4779e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ea6f3 elementor-widget elementor-widget-heading\" data-id=\"d9ea6f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">TORO WARRANTY NOTICE\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbecb57 elementor-widget elementor-widget-text-editor\" data-id=\"fbecb57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p><span>For products intended for private use, Toro provides a limited commercial warranty for commercial use. Exceptions apply to hand-held professional mowers. In these cases, a limited commercial warranty of 12 months applies for commercial use. The affected models are marked accordingly on our website.<\/span><\/p><p>\u00a0<\/p><p><span>5-year or 1,200\u00a0<\/span><sup><span>&#8211;<\/span><\/sup><span>\u00a0hour limited warranty for the GrandStand\u00ae and most Z Master\u00ae Series mowers (4-year or 400-hour limited warranty\u00a0<\/span><sup><span>for<\/span><\/sup><span>\u00a0the other Z Master models), with a 2-year professional engine warranty\u00a0<\/span><sup><span>2<\/span><\/sup><span>\u00a0and a limited lifetime frame warranty\u00a0<\/span><sup><span>3<\/span><\/sup><\/p><p><span>2-Year Limited Warranty\u00a0<\/span><sup><span>2<\/span><\/sup><span>\u00a0for Mid-Size Walk Behind Lawn Mowers<\/span><\/p><p><span>One-year limited commercial warranty for 53 cm professional walk-behind mowers (2-year limited warranty for 53 cm professional models)<\/span><\/p><p><span>1-year limited warranty for batteries and attachments<\/span><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><sup><span>1<\/span><\/sup><span>\u00a0Whichever comes first.<\/span><\/p><p><sup><span>2<\/span><\/sup><span>\u00a0Some engines used in Toro LCE products are warranted by the engine manufacturer.<\/span><\/p><p><sup><span>3<\/span><\/sup><span>\u00a0Original purchaser only. Lifetime Frame Warranty: If the main frame, which consists of the welded parts that make up the tractor structure to which other components, including the engine, are attached, cracks or breaks under normal use, it will be repaired or replaced under warranty at no charge (excluding parts and labor). Frame failure due to misuse or non-current repairs required due to rust or corrosion is not covered.<\/span><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd037c4 e-flex e-con-boxed e-con e-parent\" data-id=\"fd037c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/52ca-4931-a0eb-43055b196c93.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-c2ebba2 e-con-full e-flex e-con e-child\" data-id=\"c2ebba2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2389623 elementor-widget elementor-widget-heading\" data-id=\"2389623\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you need help?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff99323 e-con-full e-flex e-con e-child\" data-id=\"ff99323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ab75c elementor-align-justify elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"38ab75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Prochaska team is at your side! HIGHEST QUALITY GUARANTEED Our devices impress with innovative technology at the highest level. This is why they are particularly durable and almost maintenance-free. Trust the manufacturer&#8217;s warranty Most of our products come with a 2-year manufacturer&#8217;s guarantee (excluding wearing parts and individual exceptions for commercial use). The exact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-24383","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GUARANTEE - Prochaska<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prochaska.eu\/en\/guarantee\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GUARANTEE - Prochaska\" \/>\n<meta property=\"og:description\" content=\"The Prochaska team is at your side! HIGHEST QUALITY GUARANTEED Our devices impress with innovative technology at the highest level. This is why they are particularly durable and almost maintenance-free. Trust the manufacturer&#8217;s warranty Most of our products come with a 2-year manufacturer&#8217;s guarantee (excluding wearing parts and individual exceptions for commercial use). 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